The story of Suve:

In emergency situation, Suve will help you find answers to questions related to COVID-19 and the situation in the country (including issues related to travelling, health and documents). The chatbot improves and evolves automatically. If Suve does not give you the answer you are looking for, please contact the Estonian government’s official phone number for
COVID-19 crisis: 1247

Emergency situation in Estonia

The Government of Estonia has declared an emergency situation on March 12, 2020 due to the worldwide pandemic of Coronavirus COVID-19 and the threat of mass infections. To help contain the spreading of the virus, it is important to follow the orders of the government and other official institutions. Responsible behavior will protect ourselves, our close ones and people with weakened immune systems, such as the elderly and the chronically ill. Many services, including all schools, continue functioning as e-services, organisations are working from home office country-wide. This will hopefully help minimize the effects that the emergency situation will have on the economy.

eeBot team

Suve’s virtual parents or the eeBot team: Michaela Snopková, Elar Tammeraja, Anneli Nienhaus, Annely Tank, Kadi Kenk, Kristiina Kerge, Kata Varblane, Triin Visnapuu-Sepp, Marten Kaevats, Ott Velsberg, Tex Vertmann, Ardo Leemets, Kille-Ingeri Liivoja, Annika Lentso, Mikk Tamme, Tõnis Vapper, Kerli Saar, Kersti Hausenberg, Andero Kaha. Helping at the various home offices: wives, husbands, partners, 18 children, 5 cats, 3 giant snails, 2 dogs, 5 education robots, 1 investment advising robot, and a spider (in the bathroom).

Contact and cooperation requests

Wish to use Suve on your organization’s website? Wish to help us as a volunteer? Need additional information? Please write us an e-mail to

During the emergency situation in Estonia, Suve focuses on questions related to the crisis situation. To guarantee trustworthy and accurate information, we are co-operating with the Estonian Government Communication Unit. The official channel for the information related to the emergency situation is the Estonian Government's emergency situation website.

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